How pots get to you.

Everything is packed by hand in recycled materials and double-boxed. Flat rate within the US; get in touch before ordering from anywhere else. Larger and more fragile pieces are marked local pickup only.

Every piece is wrapped, suspended in a second box, and padded on all six sides. Clay does not bend — a box that survives a drop is the only protection there is, so I over-pack rather than under-pack.

If it arrives broken

Photograph the box before you unpack it any further, then the piece, and email me within a week. I will replace it where I can or refund it in full where I cannot — a one-off is sometimes genuinely irreplaceable, and I would rather say that than pretend otherwise.

You do not need to return the broken piece. Keep the shards if you like them.

Pickup is free and, for anything large or very fragile, it is the only option — those pieces are marked local pickup only on their page.

The choice between shipping and pickup is made at checkout, in Square, not on this site. Once an order comes through I will email you to arrange a time and place.

Where

Central Florida, with specific pickup within Orlando city limits, and I'll coordinate it with you.

Somewhere public and convenient — I will not post a street address here, and I would not expect you to either.

How long I will hold it

Two weeks from purchase. Beyond that, get in touch and we will sort something out; nothing gets quietly resold.

Fourteen days from the day it arrives, unused and in its original condition, for a full refund minus the return postage. Email first so I know to expect it.

Commissions are the exception. They are made to a brief we agreed together, so they are not returnable — which is exactly why the process has photos at the greenware stage and a glaze test tile before anything goes in the kiln. The time to change direction is while the clay is still soft.

Every piece is thrown individually and fired twice. Two pots made the same afternoon from the same clay come out different, because of where they sat in the kiln and what was next to them.

So the photographs show the piece you are buying, not a representative example — but color still shifts between screens, and a glaze that reads warm on your phone may read cooler in your kitchen. Small variations in glaze pooling, speckle, and the throwing lines are the point rather than a fault.

Dimensions are given to the nearest quarter inch and can vary slightly, because clay shrinks as it dries and again as it fires, and it does not always shrink evenly.